Based on what you have told us, we have these suggestions.
While this is not a substitute for personalised, professional advice, we hope it is a useful starting point.

Your Area

Your local council is: Thanet District Council
Website: www.thanet.gov.uk
Main telephone number: 01843 577000 (Monday to Friday: 8.45am – 5pm)

Your county council is: Kent County Council
Website: www.kent.gov.uk
Main telephone number: 03000 41 41 41 (Monday to Friday: 9am to 5pm)

Don’t wait to seek help. Reaching out now could prevent homelessness and connect you to the support you need.

If you’re sleeping rough
If you’re sleeping outside, preparing to sleep, or staying somewhere not meant for living, like a car, StreetLink can connect you with local outreach services.
Here’s what to do:

How to register an alert
1. Visit www.thestreetlink.org.uk or call 0300 500 0914.
2. Share your exact location and times you’ll be there; outreach teams usually go out at night.
3. Describe your appearance (e.g., clothing, colour of tent or sleeping bag, pets) to help the team identify you.
4. Provide contact details if possible – you can choose to receive updates via email or SMS.

What happens next?

  • Local outreach teams will aim to find you within 2–3 working days. They will have identification to show who they are. They may work for the council or a charity.
  • If your location changes, you will need to submit a new alert to make sure the teams can find you.
  • If they cannot find you they will leave a card with their contact details on.
  • Outreach workers will ask you for some information to understand your needs.

    • They will then discuss support options with you, such as:

  • safe accommodation
  • mental health services
  • benefits or employment advice.

    • Extreme weather
    During severe weather, the local council may activate SWEP (Severe Weather Emergency Protocol) to provide emergency shelter.
    Check your local council’s website for updates.

    Thanet RISE (Rough sleeper Intervention, Support and Empowerment)
    A multi-agency partnership of services led by Thanet District Council to coordinate support for people sleeping rough or at risk of homelessness. Offering help with housing applications and obtaining ID, mental health and substance support referrals, budgeting and skill development.

    Drop-in sessions:

  • Tuesdays: 2.30pm – 4:30pm
    The Gap Project, Queens Road Baptist Church, Queens Road, Broadstairs, CT10 1NU

  • Thursdays: 7am – 9am
    The Salvation Army, 167 High Street, Ramsgate, CT11 9TT

    • Telephone: 01843 577277 (Monday to Friday: 8.45am – 5pm) or 01843 577000 (out-of-hours emergencies).
    Email: Roughsleeping@thanet.gov.uk

     

    The Gap Project
    Offering hot lunches, shower facilities with towels, laundry facilities.
    Support from Turning Point drug and alcohol services is available on Tuesdays only.

    Tuesdays and Fridays: 2.30pm – 4.30pm
    The Gap Project, Queens Road Baptist Church, Queens Road, Broadstairs, CT10 1NU

    Telephone: 01843 602762
    Email: team@thegapproject.co.uk

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