Based on what you have told us, we have these suggestions.
While this is not a substitute for personalised, professional advice, we hope it is a useful starting point.

Your Area

Your council is: Medway
Website: www.medway.gov.uk
Main telephone number: 01634 333 333 (Monday to Friday: 9am – 5pm)

Your county council is: Kent County Council
Website: www.kent.gov.uk
Main telephone number: 03000 41 41 41 (Monday to Friday: 9am to 5pm)

Shelter
Shelter provide clear guidance on what help you can expect from the prison or probation services if you’re leaving and have nowhere to stay.
Click here: Shelter – Homelessness applications

Your local council
You can also contact the council directly for homeless assistance and ask to make a homelessness application.

If you find yourself sleeping rough
If you’re sleeping outside, preparing to sleep, or staying somewhere not meant for living, like a car, StreetLink can connect you with local outreach services.
Here’s what to do:

How to register an alert
1. Visit www.thestreetlink.org.uk or call 0300 500 0914.
2. Share your exact location and times you’ll be there; outreach teams usually go out at night.
3. Describe your appearance (e.g., clothing, colour of tent or sleeping bag, pets) to help the team identify you.
4. Provide contact details if possible – you can choose to receive updates via email or SMS.

What happens next?

  • Local outreach teams will aim to find you within 2–3 working days. They will have identification to show who they are. They may work for the council or a charity.
  • If your location changes, you will need to submit a new alert to make sure the teams can find you.
  • If they cannot find you they will leave a card with their contact details on.
  • Outreach workers will ask you for some information to understand your needs.

    • They will then discuss support options with you, such as:

  • safe accommodation
  • mental health services
  • benefits or employment advice.

    • Extreme weather
    During severe weather, the local council may activate SWEP (Severe Weather Emergency Protocol) to provide emergency shelter.
    Check your local council’s website for updates.

    CFO Activity Hub Chatham
    For people aged over 18 who:

  • Currently serving a community sentence or be under supervision on license.
  • Have a case going through the court system and already submitted a guilty plea.

    • And are:

  • Unemployed or employed (based on suitability).
  • Permitted to live and work in the UK.

    • Offering support in areas such as housing, financial support and education and employment. Anyone eligible can self-refer or be referred by a professional.
    Telephone: 07918 208430
    Email: CFOEvolution@shaw-trust.org.uk
    Website: www.creatingfutureopportunities.gov.uk

     

    AMAT
    Supported accommodation for adults experiencing homelessness, AMAT will also try to accommodate couples and people with pets where possible.
    Telephone: 0800 698 1000 (Monday to Friday, 8.30am – 12.30am midnight)
    Website: www.amatuk.org

     

    Medway Council homelessness services leaflet
    This useful leaflet contains more information on food banks, day centres, and other services to support people experiencing homelessness in Medway
    Available on the council’s website: click here

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