Your local council is: Dover District Council
Website: www.dover.gov.uk
Main telephone number: 01304 821199 (Monday to Friday: 9am – 4pm)
Based on what you have told us, we have these suggestions.
While this is not a substitute for personalised, professional advice, we hope it is a useful starting point.
Your Area
Your county council is: Kent County Council
Website: www.kent.gov.uk
Main telephone number: 03000 41 41 41 (Monday to Friday: 9am to 5pm)
Reaching out now could prevent homelessness and connect you to the support you need.
Your local council
If you’re at risk of homelessness, reach out to your local council immediately. They will explain your options, which depending on your situation may include:
- offering you emergency accommodation
- completing an assessment to understand your situation better
- helping you access other services that can help
- recommending you register for social housing.
If you are in Temporary Accommodation
Temporary accommodation is intended to provide safe and suitable short-term housing for people and families who meet the council’s eligibility criteria.
Shelter advises that if you’ve been offered temporary housing that is not suitable:
- Accept the offer even if you do not want to live there.
- The council can stop helping you if you turn it down.
- You have 3 weeks to ask for a review. You may be able to get free legal help.
Shelter
Shelter offer comprehensive advice for different situations
Council support if you are being asked to leave where you are staying: Shelter – if you are asked, or want to leave
Council support during relationship breakdowns and other causes of homelessness: Shelter – relationship breakdowns
And Temporary Accommodation and your rights: Temporary Accommodation
Live Well Kent and Medway
Live Well Kent & Medway can provide support for people who are sofa surfing, or whose housing situation is affecting their mental health.
Visit their website for more information on how to get help.
Website: Live Well Kent and Medway
Citizens Advice Dover
Citizens Advice Dover offer free, confidential and impartial advice to people living or working in and around the area.
Drop-in sessions are held at their offices on:
Tuesdays: 1pm – 3pm
Fridays: 10am – 2pm
Maison Dieu Gardens, Maison Dieu Road, Dover, CT16 1TG
Telephone: 01304 272499 (Monday to Thursday: 9.30m – 3pm, Fridays: 10am – 2pm)
Email: contact@doverdealcitizensadvice.org.uk
Website: www.doverdealadvice.co.uk
National Citizens Advice helpline
You can also call the national Citizens Advice helpline.
Telephone: 0808 278 7998